I'm sure there are more out there - email me if you come across something not listed!
Check out my free technical documentation for call centers and answering services.
|Station Audio and Terminal Server||Article||Setup Amtelco operator audio to automatically configure application settings for remotes|
|SMS Aggregators, Modems, & WCTP||Webinar||A technical primer for Amtelco systems and the NAEO community|
|MDR Check & SQL Reliability||Webinar||Examining methods and best practices for reliable statistics|
|Introduction to APIs||Webinar||Understanding how to leverage 3rd party APIs in Amtelco environments|
|National Weather Service API||Webinar||Learn how to use IS Scripting and Mergecomm to get up-to-date weather from NWS|
|Hospital Education: Getting to know Genesis||Webinar||Intelligent Series Preparation - Migrating from IS to Genesis|