I'm sure there are more out there - email me if you come across something not listed!
Check out my free technical documentation for call centers and answering services.
|Station Audio and Terminal Server
|Setup Amtelco operator audio to automatically configure application settings for remotes
|SMS Aggregators, Modems, & WCTP
|A technical primer for Amtelco systems and the NAEO community
|MDR Check & SQL Reliability
|Examining methods and best practices for reliable statistics
|Introduction to APIs
|Understanding how to leverage 3rd party APIs in Amtelco environments
|National Weather Service API
|Learn how to use IS Scripting and Mergecomm to get up-to-date weather from NWS
|Hospital Education: Getting to know Genesis
|Intelligent Series Preparation - Migrating from IS to Genesis