Failure is the mother of success?
A small!? list of things that I failed at and want to ensure I learn from moving forward:
- Talking with other managers about company issues while smoking in the alley (employees overhear and may miss context.)
- Not giving notice when quitting my job (out of frustration) to pursue my business full-time.
- Software-development projects that don't have clear scope.
- Software-development projects that don't reserve my time through deposits/retainer.
- Software-development projects unless it's my own internal product.
- Luvbrd.com - Send a care package to your loved one automatically every month
- Timelords.watch - A drop-shipping powered watch store for geeks/nerds/developers
- FullStackApparel.com - Apparel, accessories, and more for engineers, nerds, geeks, and developers (now the Call Theory story)
- HourlyCheck.com - A managed service for call centers to automate communication systems checks (failure to launch at conference due to COVID-19)
- CallCenterTrunk.com - An employee-focused managed gifting service for call centers and their employees (failure to launch at conference due to COVID-19, couldn't get traction after)
- GroveCityGuns.com - An online platform for managing regulations and paperwork for Federal Firearms License (FFL) - wife didn't want ATF at our house
- Backing down over competitor threats when I knew I was in the right (paid for patent protection attorney without realizing I was being patent trolled)
- Sales & Use Tax Preparation and Filing - I couldn't pay someone enough money to do this, so I just automated it instead.
- Holdmusic.io - A free and managed resource for hold music that doesn't sound terrible. Still powers some older IVRs I made, but I'm otherwise folding this into Call Theory.
- Steps - An online step-tracking application for companies to have internal challenges (used by NAEO for a few years)
- CallCenterScore.com - A full-service, 3rd-party call testing and QA platform for call centers
- TASNinja.com - Gamification for call center agents to learn security awareness training
- Making subscription plans too broad in scope leading to misses in expectations of services provided