Professional
Workshops & Conferences
I'm always open to new opportunities for teaching, learning, and sharing!
Email [email protected] for speaking inquiries and information.
Conference Presentations
| Title | Type | Description |
|---|---|---|
| Developers Corner - API Roundtable | Conference Roundtable | NAEO Conference 2017 |
| MergeComm Breakout Session | Conference Session | NAEO Conference 2017 |
| Gensis Soft-Switch: How to prepare | Conference Session | NAEO Conference 2017 |
| My company's first NAEO sponsorship! | Conference Sponsor | NAEO Conference 2018 |
| Hands on with API integrations | Conference Session | GLTSA Conference 2018 |
| The future of call centers | Conference Session | GLTSA Conference 2019 |
| Advanced Technical Workshop: MergeComm | Conference Workshop | NAEO Conference 2019 |
| High-availability through cloud services | Conference Session | NAEO Conference 2019 |
| Creating simple, scalable, and highly-available documentation using markdown and git | Conference Session | NAEO Conference 2021 (2020 cancelled) |
Workshops & Training
| Title | Type | Description |
|---|---|---|
| Adding voice, text, and video using Twilio | Meetup | Using Twilio services to add value to your PHP applications |
| NAEO Virtual Training Series: Getting stared with Microsoft Azure | Training | Getting started with cloud computing: Microsoft Azure [slides] |
| Call Theory Security Workshop | Workshop | Advanced security for call center environments using modern penetration testing toolkits |
| Call Theory Build-A-Script Workshop: API Edition | Workshop | Learn how to build and integrate with APIs using Amtelco's Intelligent Series scripting |
| NAEO Virtual Training Series: SQL | Workshop | Practical, hands-on training on using and managing SQL in your call center. |
| NAEO Summer Series Scripting - Chicago 2018 | Workshop | One of my first sponsorships! |
| GiveBackHack Hack-A-Thon | Hackathon | My group researched and created an improved swaddling cloth and training for parents and babies |
| Lockpick Learning Group | Monthly Meetup | Hosted by Grove City Tech Lab. Following the guidelines of TOOOL |
| Call Theory Scripting Space Samp | Workshop | Training for Amtelco's Intelligent Series scripting |
Professional Events Attended
This is a list of professional events that I have attended and have lanyards, T-shirts, pictures, and/or stickers from:
- 2010 ATSI Annual Conference - San Diego, CA
- 2014 VMUG UserCon - Columbus, OH
- 2015 Twilio Signal Developer Conference - San Francisco, CA
- 2015 Laracon - Louisville, KY
- 2016 NAEO Annual Conference - San Diego, CA
- 2016 Laracon - Louisville, KY
- 2017 NAEO Annual Conference - San Antonio, TX
- 2017 Laracon - New York, NY
- 2018 Laracon - Chicago, IL
- 2018 ATSI Annual Conference - Charlotte, NC
- 2018 GLTSA Annual Meeting - Indianapolis, IN
- 2018 NAEO Annual Conference - Fort Lauderdale, FL
- 2019 TUNE Conference - New Orleans, LA
- 2019 GLTSA Annual Meeting - Detroit, MI
- 2019 NAEO Annual Conference - San Juan, PR
- 2019 Amtelco 1Call Seminar - Madison, WI
2020 NAEO Annual Conference - Cancelled- 2021 NAEO Annual Conference - Virtual
MISSED (COVID-19 #1): 2021 GLTSA Annual Conference - Columbus, OH- 2022 NAEO Annual Conference - Atlanta, GA
MISSED (COVID-19 #2): 2022 TUNE Conference - Nashville, TN- 2022 BlueTeamCon - Chicago, IL
- 2022 GLTSA/ASTAA Conference - Pittsburgh, PA
- 2023 Defcon - Las Vegas, NV
MISSED (Knee Injury): 2023 BlueTeamCon - Chicago, IL- PLANNED: 2024 BlackHat - Las Vegas, NV
- PLANNED: 2024 Defcon - Las Vegas, NV
You can see some of my other favorite experiences over in the personal section.